Live Stream Tips & Tricks

So, you’ve bought your Digital Concert Stream subscription, or your one time Digital Ticket for the SSO live-streamed concert. You are settled in your favourite chair, snacks and drinks in hand and you are ready to enjoy the concert from the comfort of your own home.

But how do you watch the show? Great question! Here are some ways to watch and a few tips and tricks to help maximize your viewing experience.

Before the concert begins you will receive an email with the link to the live stream. You can click the link on any device and start watching as soon as the stream goes live at the concert start time. If you are on the correct window before the concert time it will looks like this:

 

 

 

 

 

 

 

There will be a countdown in the bottom left corner of the video and it should automatically begin at the appointed time if you have the window open. If it does not begin at 7:30 push the play button. You can watch on any of your devices that have internet access, even your TV! We have some common ways to get the live stream on your TV below.

This video will be available for 24 hours!  If you aren’t able to watch at the concert start time, happen to miss the first few minutes, or even if you want to watch it again, you can do that for 24 hours.

You can press pause. Unlike real life you can pause a live stream! If you need to take a break for whatever reason you can pause or rewind the live stream when you need to. The system will keep recording and it won’t interrupt your feed if you press play five, or more, minutes later.

Lag happens. If the video is choppy or isn’t lined up with the audio that could be due to your internet connection. We recommend pressing pause to let the stream load a little. If that doesn’t work, sometimes hitting the refresh button is all you need. Don’t worry about missing anything as the live stream automatically converts to a recording and is available for 24 hours from the concert start time.

If you have any issues please contact us! Sometimes email inboxes filter out messages from us so if you know you should have a link coming your way and it hasn’t arrived contact stream(at)saskatoonsymphony.org. We have someone monitoring the email before, during, and after the concert and they will get back to you as quickly as possible so that you can get back to enjoying your at home (or wherever) concert experience.

For Digital Concert Stream subscribers there is a back up link available to you on the Digital Concert Stream Page found under “My Account”. Click here to log in.

How to watch YouTube videos and live streams on your TV!

If you have a smart TV you can:

1. Open the YouTube link from the email on your device and click the save button (next to the share button on the bottom right corner) to add the video to your “watch later” playlist. When you open the YouTube app on your smart TV you will be able to find the video in your playlist and bring it up on your TV Screen. (This does require you to be signed in to your YouTube account on the device and your Smart TV.)
OR
2. Open the internet browser function on your TV and type in the private YouTube link you received in your email.

Some smart TVs will immediately recognize that you are playing a youtube video on your device and ask if you want to watch it on your TV. Every brand is different so often a quick google search will get you the answers you need!

If you have a Chromecast, Roku, Apple TV, or Amazon Fire you can:

1. Open the private YouTube link on your device and cast (or airplay) the video to your TV.

If you do not have a smart TV or aren’t sure how to add apps to your TV you can:

1. Connect your laptop to the TV screen with an HDMI cable. This will allow you to use your TV as a mirrored screen or second screen. Push play on your laptop to start the video or live stream and it will show up on your TV.

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